Complaints Policy

Complaints Policy

The Editor-in-Chief and Managing Editor receive and acknowledge all comments and complaints.

The complaint is reviewed by the Editor-in-Chief or Managing Editor and complaints are dealt with, investigated and resolved as quickly as possible.

The editorial board of the journal encourages submission of recommendations for improving the system and discussion of these with the journal staff.

The purpose of this policy:

Ensure that complaints are handled in a fair and effective manner.

Enable the journal’s management to respond to issues raised by complainants in a timely, effective and rapid manner.

Enhance author confidence in the journal system.

Providing quality improvements in the journal system, service, staff, and complaint handling.

-In addition, you can send any complaints by contacting the Journal link mentioned below:

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